Last updated: April 23, 2018
Information we collect from you and how we use it?Account Information we collect from Users When you create a user account for GrandShipper Service, we will require you to provide us with your full name (mandatory information), email address (mandatory), billing information (mandatory), address (mandatory), phone number (mandatory) and your title (optional). We use this information to create your user account, enable you to log into the GrandShipper Service using username and password, to contact you when required and to bill your account for subscription fee per your selected plan.
Please note that we do not store any financial information on our records and all billing information is collected, managed and processed by Authorize.net (our preferred payment processor).
Collection of payment information When you subscribe for our paid subscription plan and provide your credit card information through our website to Authorize.net, all your sensitive data is encrypted through the PCI-DSS (Payment Card Industry Data Security Standard) and the information is only retained for as long as necessary by Authorize.net. Authorize.net adheres to the standards set by PCI-DSS that ensures the security of your credit card information. Please note that the Company does not store any of your credit card information on its own records.
Automatically collected personal information We automatically collect certain personal information about you when you browse our website, such as your IP address and the pages you view. This information helps us learn about the operating system and browser you use to visit our website and improve your user experience.
How we share the information we collectWe do not sell or rent your personal information to any third-party.
We may disclose your personal information upon reasonable requests from the law enforcement authorities, to ensure the security of our website or defend ourselves against any claims and legal actions.
From time to time we may employ other service providers to help us in facilitating our Website and to assist us with intelligent analysis of how our Users use our Service. We may have to share your personal information with these Service Providers but we assure you that we will only share the information necessary to enable them to perform their task on our behalf. All our Service Providers are bound by our agreements to maintain the confidentiality of your personal information and not to disclose it to any third party or use it for any purpose other than those outlined herein.
The accuracy of your informationYou have the right to review your personal information that we retain in our database by contacting us at firstname.lastname@example.org. Please note that may take up to 5 working days for us to respond to your requests and for any changes you make to become effective.
Marketing EmailsWhen you create an account for www.grandshipper.com, you have the choice to opt-in to receive marketing emails from us. When you opt-in to receive such communication from us, we will use your personal information to send you marketing material that we think you’ll find interesting. You can opt-out of receiving such communication at any time by clicking the unsubscribe link at the bottom of our emails, and we will no longer send you marketing emails. Please note that we may still have to send you emails where you send us enquiries or ask for support.
Take note that although cookies on their own do not collect any personally identifiable information about our users, once you create an account and provide us with your personally identifiable information, this information may be linked to data that is already stored in the cookie.
Cookies enable us to track information about our Users and help us to improve our user experience.
We may also use Google Analytics to collect and process data. To find out how Google uses data when you use third party websites, please click the link here.
We cannot be held liable for your use and access of such third-party sites or for any information or content made available by such third-party sites. Any presence of third-party links on our Website does not indicate an endorsement or recommendation of such third-party by the Company, and your access/use of these sites is solely at your own risk.