Privacy Policy

Last updated: April 23, 2018
Welcome to  www.grandshipper.com (“Website”, “Site” or “Service”) owned and operated by GrandShipper, Inc. a Delaware Corporation operating in accordance with the laws of the State of New York (“Company”, "Us", "We", or "Our"). This Privacy Policy tells you how we collect, use, share and disclose your Personal information when you use our Service. We do not use or share your personal information with anyone except as described hereunder.

By continuing to use our Website, you consent to the collection and use of your Personal Information as stated in this Privacy Policy.

Changes to this Privacy Policy

We reserve the right to modify and update this Privacy Policy at any time. We will notify you of any changes to the Privacy Policy by changing the last updated date on this page. You are advised to review this Policy periodically.

Information we collect from you and how we use it?

Account Information we collect from Users When you create a user account for GrandShipper Service, we will require you to provide us with your full name (mandatory information), email address (mandatory), billing information (mandatory), address (mandatory), phone number (mandatory) and your title (optional). We use this information to create your user account, enable you to log into the GrandShipper Service using username and password, to contact you when required and to bill your account for subscription fee per your selected plan.

Please note that we do not store any financial information on our records and all billing information is collected, managed and processed by Authorize.net (our preferred payment processor).

Collection of payment information When you subscribe for our paid subscription plan and provide your credit card information through our website to Authorize.net, all your sensitive data is encrypted through the PCI-DSS (Payment Card Industry Data Security Standard) and the information is only retained for as long as necessary by Authorize.net. Authorize.net adheres to the standards set by PCI-DSS that ensures the security of your credit card information. Please note that the Company does not store any of your credit card information on its own records.

Automatically collected personal information We automatically collect certain personal information about you when you browse our website, such as your IP address and the pages you view. This information helps us learn about the operating system and browser you use to visit our website and improve your user experience.

Consent

When you provide us with your personal information by creating an account or by contacting us, your consent is implied in your action, and we will use your personal information for the purpose expressly stated in this privacy policy only. We may ask for your express consent to send you marketing material and you have a choice to opt in or opt out of receiving such marketing communication from us. You can withdraw your consent at any time by contacting us at support@grandshipper.com and request that we cease collection, use and sharing of your personal information. Please note that if you withdraw your consent we may no longer be able to deliver certain services to you (including allowing you to access your online account).

How we share the information we collect

We do not sell or rent your personal information to any third-party.

We may disclose your personal information upon reasonable requests from the law enforcement authorities, to ensure the security of our website or defend ourselves against any claims and legal actions.

From time to time we may employ other service providers to help us in facilitating our Website and to assist us with intelligent analysis of how our Users use our Service. We may have to share your personal information with these Service Providers but we assure you that we will only share the information necessary to enable them to perform their task on our behalf. All our Service Providers are bound by our agreements to maintain the confidentiality of your personal information and not to disclose it to any third party or use it for any purpose other than those outlined herein.

Merger or Acquisition Mergers and acquisitions are part of business reality. In the event, we undergo a merger or acquisition, your personal information will be transferred to the new acquirer as part of our business asset and your personal information will be handled on terms substantially the same as set out in this Privacy Policy.

The accuracy of your information

You have the right to review your personal information that we retain in our database by contacting us at support@grandshipper.com. Please note that may take up to 5 working days for us to respond to your requests and for any changes you make to become effective.

Marketing Emails

When you create an account for www.grandshipper.com, you have the choice to opt-in to receive marketing emails from us. When you opt-in to receive such communication from us, we will use your personal information to send you marketing material that we think you’ll find interesting. You can opt-out of receiving such communication at any time by clicking the unsubscribe link at the bottom of our emails, and we will no longer send you marketing emails. Please note that we may still have to send you emails where you send us enquiries or ask for support.

Security

We take all reasonable steps to ensure the security of our Users Personal Information. All our employees are required by law and regulation to keep this personal information confidential and only use this information for the purposes outlined in this Privacy Policy. We use all commercially viable means to protect your Personal Information and will only retain your personal information for as long as necessary for the fulfilment of our business and legal obligations.

Cookies

We make use of cookies on our Website. Cookies are small text files placed on your computer's browser to store your preferences when you use our services. You can decline to accept website cookies by changing your browser settings; however, you understand that this will impact your user experience on our website.

Take note that although cookies on their own do not collect any personally identifiable information about our users, once you create an account and provide us with your personally identifiable information, this information may be linked to data that is already stored in the cookie.

Cookies enable us to track information about our Users and help us to improve our user experience.

We may also use Google Analytics to collect and process data. To find out how Google uses data when you use third party websites, please click the link here.

Third-party websites

We will clearly identify any links to third-party sites on our Website. When you click on these third-party links, you will be redirected to the Website that is owned and operated by a third-party. Their own legal policies and agreements govern these third-party websites and we encourage you to review their Terms and Privacy Policy before you make use of their services.

We cannot be held liable for your use and access of such third-party sites or for any information or content made available by such third-party sites. Any presence of third-party links on our Website does not indicate an endorsement or recommendation of such third-party by the Company, and your access/use of these sites is solely at your own risk.

Contact us
Email: support@grandshipper.com